Privacy Policy

Last updated: May 17, 2026

This Privacy Policy describes how Nord SEO Ltda ("Nord SEO", "we") collects, uses and protects your personal data, in compliance with Brazilian Law nº 13.709/2018 — the General Data Protection Law (LGPD).

1. Data controller

Nord SEO Ltda, headquartered in São Paulo/SP, Brazil. Contact: the contact form or WhatsApp +55 48 99146-7458.

2. Data we collect

• Data you provide in forms (name, email, phone, message, site URL).
• Navigation data collected automatically: IP address, user-agent, pages visited, referrer.
• Analytics cookies only after your consent (cookie banner).

3. Purposes of processing

• Respond to contact, consulting or audit requests.
• Operate and improve the automated audit service.
• Comply with legal and regulatory obligations.
• Prevent fraud and abuse (rate limit, antibot).

4. Legal basis (LGPD art. 7)

• Consent — for non-essential cookies and marketing communications.
• Contract execution — to handle quote requests and deliver services.
• Legitimate interest — for security and abuse prevention.
• Legal obligation — when applicable.

5. Sharing

We do not sell personal data. We share data with processors only when necessary to provide the service (email provider, hosting, Google PageSpeed Insights for technical analysis). All processors are bound by contractual confidentiality obligations.

6. Your rights

You may, at any time, request:

• Confirmation that processing is taking place.
• Access to your data.
• Correction of incomplete, inaccurate or outdated data.
• Anonymization, blocking or deletion of unnecessary data.
• Portability.
• Withdrawal of consent.

To exercise your rights, use the contact form or WhatsApp +55 48 99146-7458. We respond within 15 days.

7. Retention

Form data: up to 24 months after last contact, or as required by law. Automated audit data: up to 30 days.

8. Security

We implement reasonable technical and administrative measures to protect your data, including HTTPS, access control and the principle of least privilege.

9. Changes

This policy may be updated. Significant changes will be announced on the site.